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  Tips for Responding to Data Loss
     
 
When lost data occurs, it is important to find safe restore method.  Collect all the relevant information and start with the known safer operations, and do not rush.  If you do not know how to do it, please seek advice of a professional. One thing you should know is to not relay too much on regular computer after-sale service articles and trust other people, but make important decisions with careful thought.

 

1. Warnings in using The File Recovery Software

 

If the data restore program is installed on a damaged hard drive, some data may not be able to be restored.   In case where you need to fix electrical or mechanical problems, it may cause permanent damage to the hard drive.  This is because most File Recovery software assume that the hard drive is in normal operation.
 

 

2. Do not use Disk Utility programs including Norton

 

These kinds of programs are not recovery programs rather they are utilities to repair errors. A normal HDD could lose data using this kind of programs.  Therefore caution must be taken to use them.
 

 

3. Refrain power supply

 

If power is supplied when there is screeching sound, it may damage the key components making more difficult to restore data.
 

 

4. When a scratchy sound is heard from the Hard drive

 

In this case, immediately turn the power off and should never try to turn the power on.  It may cause a permanent data loss.  At this point it is recommended to seek a recovery specialist.
 

 

5. When file and directory or format is lost

 

When restoring, should not try to install new software or save file. It may drop the restoring rate.
 

 

6. When you set up a new partition

 

If you re-format or run an application with purpose to restore data, may drop the restoring rate.
 

 

7. When the HDD is dropped to the floor

 

In this case, should not turn on the power.  If you did turned on the power and  hear screechy noise, you should turn off immediately.  When you drop the HDD, its head and disk may crash and rotating the motor will cause permanent damage.
 

 

8. When infected with a virus

 

There are vaccines that make restoring impossible; therefore it should be used after checking the virus information.